Cancellation & Refund Policy

Last updated: July 2026

1. Free trial

Every new account gets a 24-hour free trial with full access to all features before any payment is required. We encourage you to use the trial to confirm the Service works for your needs before purchasing a plan.

2. Plans are one-time, non-recurring purchases

Basic and Pro plans are one-time payments valid for 30 days. There is no auto-renewal or recurring subscription — you will never be charged again without taking a new, explicit action to purchase or renew a plan.

3. Refunds

Because a free trial is available to test the Service before purchase, plan payments are generally non-refundable once a plan has been activated. Refunds will be considered in the following cases:

To request a refund, email shipoptimizerpro@gmail.com with your Meesho supplier ID and the Razorpay payment ID from your confirmation. We aim to respond within 2-3 business days.

4. Approved refund timelines

Approved refunds are processed back to the original payment method via Razorpay, typically within 5-7 business days of approval, subject to your bank/UPI provider's own processing time.

5. Cancellation

Since plans are one-time 30-day purchases with no auto-renewal, there is nothing to "cancel" — simply do not renew when your plan expires and no further charges will occur.