Cancellation & Refund Policy

Last updated: October 4, 2026

1. Free trial

Every new account gets a 30-day free-access period with full access to all features before any payment is required. We encourage you to use the trial to confirm the Service works for your needs before purchasing a plan.

2. Plans are one-time, non-recurring purchases

Basic and Pro plans are one-time payments valid for 30 days. There is no auto-renewal or recurring subscription — you will never be charged again without taking a new, explicit action to purchase or renew a plan.

3. Refunds

Because a 30-day introductory free-access period is available to test the Service before purchase, plan payments are generally non-refundable once a plan has been activated. Refunds will be considered in the following cases:

To request a refund, email shipoptimizerpro@gmail.com with your Meesho supplier ID and the Razorpay payment ID from your confirmation. We aim to respond within 2-3 business days.

4. Approved refund timelines

Approved refunds are processed back to the original payment method via Razorpay, typically within 5-7 business days of approval, subject to your bank/UPI provider's own processing time.

5. Cancellation

Since plans are one-time 30-day purchases with no auto-renewal, there is nothing to "cancel" — simply do not renew when your plan expires and no further charges will occur.